Emerging technology is a provider of unified IP business communications
solutions, It has partnered with Interactive Intelligence (ININ)
which is providing innovative contact
center software - often referred to as call center software,
and delivered as a hosted service or on-premise product;
IP telephony - including application-rich
IP PBX and messaging functionality that can scale to meet
the needs of your entire enterprise; and
business process automation - providing the automation of
multi-step, people-centric processes across a variety of
vertical industries; as well as document management solutions
designed specifically for the insurance industry.
For the contact center, the enterprise and the remote and mobile
workforce, our SIP-based, all-in-one IP platform provides a
strong alternative to hardware-centric, multi-point systems and
unifies each aspect of the communications required for your
business. From ACD routed multimedia interactions, feature-rich
IP PBX functionality, screen and call recording, predictive
dialing, voice and unified messaging, business process
automation, document management, interactive voice response
(IVR), speech recognition, workforce management, voice over ip
(VoIP), and e-services - At Emerging Technology we
partner with the best to deliver the best,
it’s what we do. |
